CCTV Sales & Service
IP CCTV supply, installation, and service for offices and commercial sites.
View ServiceOverview
Call center agents spend hours on the phone—headset quality directly impacts productivity, call clarity, and agent comfort. DG Tech supplies professional-grade wired and wireless headsets designed for high-volume BPO, sales, collections, and customer support operations across India.
We stock models from trusted brands with noise-cancelling microphones, USB and RJ9 connectivity, and all-day wear comfort. Bulk procurement, warranty management, and rapid replacement programs keep your floor running without prolonged agent downtime due to hardware failure.
Before deployment, we test headset compatibility with your dialer, IP phone, and softphone environment to ensure plug-and-play readiness. Whether you are setting up a new floor or refreshing aging equipment, DG Tech delivers volume pricing and logistics support nationwide.
What we deliver
- Wired USB and RJ9 headsets for IP phones and softphones
- Wireless DECT and Bluetooth models for mobility
- Noise-cancelling microphones for open-floor environments
- Bulk supply with volume discounts for 50–5,000+ agents
- Warranty tracking and advance replacement stock
- Compatibility testing with dialer and CRM setups
Why it matters
- Improved call clarity and reduced repeat questions
- Higher agent comfort during long shifts
- Lower hardware failure rates with commercial-grade models
- Simplified procurement through single vendor billing
- Faster replacement minimizing idle agent time
- Standardized equipment simplifying IT support
Scope of work
Engagements are scoped to the site, device count, and the support hours you need. Typical activities for Call Center Headset Supply include:
- Agent count and connectivity requirement assessment
- Headset model recommendation by use case and budget
- Bulk quotation and purchase order processing
- Compatibility testing with dialer and phone models
- Delivery to single or multi-site locations
- Warranty registration and RMA coordination
- Ongoing replenishment and spare pool management
Tools and platforms
We work with the equipment and software already in your environment, or specify hardware we can supply and install.
Plantronics / PolyJabraSennheiserLogitechEPOSYealink WH SeriesAvaya IP PhonesNice CXone & Ozonetel
How the work runs
A short, repeatable sequence so you know who is on site, what gets handed over, and how support continues.
- 1
Requirement Scoping
Agent headcount, connectivity type (USB/RJ9/Bluetooth), and environment noise levels are assessed.
- 2
Model Selection
Shortlisted headsets are matched to budget, comfort, and dialer compatibility requirements.
- 3
Compatibility Testing
Sample units are tested on production dialer and IP phone setups before bulk order confirmation.
- 4
Procurement & Delivery
Headsets are procured, labeled, and shipped to client sites with packing lists per floor or location.
- 5
Support & Replacement
Warranty claims and advance replacements are managed to maintain minimum spare pool levels.
Frequently asked questions
We supply Poly (Plantronics), Jabra, Sennheiser, Logitech, and EPOS headsets suited for enterprise call center use.
Need Call Center Headset Supply?
Tell us the locations, current setup, and the outcome you need. DG Tech will confirm scope, timeline, and whether a site survey is required.
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